Personal Information

*First Name

*Last Name

*Email

*Phone

*Address

Address 2

*City

*State / Province

*Zip / Postal Code

Vehicle Information

*Vehicle Year

*Vehicle Make

*Vehicle Model

*Vehicle Drivetrain

Product Information

*Upload Copy of the Original Receipt

Name and purchase date must be visible

*Kit or Product Part Number

*Merchant Name

*Date of Installation

*Is the Product Still installed on your vehicle? Yes No

*How long was the product in use before this issue occurred?

*Describe the conditions under which the issue occurred. Normal Driving Off-Road Racing Other

*Have modifications been made in any way? Yes No if yes, please describe.

Defect Information

*Provide a detailed description of the material defect, manufactured defect, or failure due to workmanship/production in the space provided below. Please include specific details such as where the defect is located, what troubleshooting steps have been done, what failure codes were displayed (if applicable) and all other helpful information that will assist us with the determination process. Please be as detailed as you can. Answering, "It doesn't work" will be denied.

*Upload all images or videos clearly displaying the material defect, manufactured defect or the failing area due to poor workmanship below. For leaks, please apply a soapy solution to the area and pressurize the system so that the leak is made visible. Add Additional File

*Proof of Defect Two Add Additional File

*Proof of Defect Three

Additional Information

There are occasions where items require further inspection. Once your claim is reviewed, you may receive an RMA number and be asked to return the item - you must have this number before shipping.

Air Lift Company - Attn: Returns
2727 Snow Road - Lansing, MI 48917
IMPORTANT: Write your RMA# on the box RMA #: __________

You are responsible for shipping cost to Air Lift and postage is not provided. Pack all items securely - shipping damage is not covered! If a defect is confirmed, we will ship the replacement at no cost to you.

Covered

Material defects
Manufacturer defects
Workmanship issues

Not Covered

Misuse/abuse
Incorrect installation
Wear and aging
Chemical damage
Cosmetic wear
Unauthorized repairs/changes

NEED A REPLACEMENT NOW?

Buy one online or by phone directly from Air Lift while we inspect yours. Then after testing:

Defect Found: Refund issued (minus shipping)
No Defect: No refund; original returned

*Have you contacted our Technical Support Team before filling out this form? Yes No

By checking this box, you give permission to Air Lift to communicate with you via SMS texting